Shipping Policy
We offer standard shipping for all orders made in JM UNICORN GALAXY.
We will try our best to ensure packaging is secure to prevent any damage. However, We can’t control of how shipment will be handled by courier company.
We do not deliver to P.O boxes.
We will deliver the products ordered by you to the delivery address you provide us at the time you place your order through our website. Kindly ensure that full and correct address is provided. Orders with incomplete/incorrect information may result in delayed delivery. If you have instructed us to leave your parcel outside the door or at the concourse any missing delivery under such circumstances shall be at your own risk. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reason.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please log in to your account or the courier website to track the status of your shipment.
Should the order be unable to be delivered to you successfully after 2 attempts (or any stipulated number of attempts by the appointed logistics provider) or you do not pick up your order at a nearby location as stated by the courier, the order may be forfeited and no refund will be given to the amount spend on the order.
All risks in the product(s) shall pass to you upon delivery but we shall retain title in the products until full payment has been received. From the time when risk passes to you, we will no not be liable for any loss or damage to the product(s).
STANDARD DELIVERY LEAD TIME
Confirmed orders will be shipped out within 3 business day(s), Monday to Friday, excluding public holidays.
Delivery ETA (Expected Time of Arrival) are as follows:
West Malaysia:3-5 working days for your order to arrive.
East Malaysia: 5-10 working days for your order to arrive.
SHIPPING CHARGES WITHIN MALAYSIA
Country
J&T Express / Pos Laju
West Malaysia
RM10
East Malaysia
RM15